Documentation

Limitlytics documentation.

Detailed guides and reference material for integrating, configuring, and operating Limitlytics.

Team & Settings

Team Management

Your team is your workspace in Limitlytics. All data -- contacts, offers, dashboards, expenses, and submissions -- lives within your team. This guide covers how to manage your team members, roles, and access.

What is a team?

A team is an isolated workspace with:

  • Its own contacts, offers, dashboards, expenses, and report data
  • An owner (the person who created the team)
  • A currency setting (USD, EUR, or GBP)
  • Members with assigned roles

Data never crosses between teams. If you belong to multiple teams, you can switch between them from the user menu.

Roles

Limitlytics has two roles:

Role Access level
Admin Full access to everything: contacts (all), dashboards, offers, expenses, data fields, forms, submissions, settings
Regular user Limited access: can fill in their daily report form and work with contacts they create or are assigned to

Key difference: Regular users can use reporting and contact workflows, but dashboards, offers, expenses, and settings remain admin-only.

Inviting team members

To add someone to your team:

  1. Navigate to your team settings
  2. Click Invite member
  3. Enter their email address
  4. They'll receive an invitation email with a link to join

Once they accept, they appear as a team member and can be assigned contacts, report form fields, and expenses.

User limits by plan

Your subscription plan determines how many active users you can have:

Plan Active user limit
Silver 1 user
Gold 3 users
Platinum Unlimited

If you've reached your limit, you'll need to upgrade to add more team members. See Plans & Pricing.

Deactivating a user

If a team member leaves or no longer needs access, you can deactivate them:

  • Deactivation removes their report form field assignments
  • Deactivation removes their role-based access
  • Deactivation prevents them from logging in
  • Their existing data (submissions, audit trail entries, contacts they created) is preserved

Important: Deactivation cannot be undone. Use it only when you're sure the person should no longer have access.

Deleting a user

Deleting a user is only possible if they have no submissions. If they have any submission history, deactivation is your only option. This preserves data integrity -- you don't lose historical reporting data.

Active vs. inactive users

Throughout the app, inactive users are treated differently:

  • They appear greyed out in lists (forms, expenses, etc.)
  • They cannot be assigned new contacts or form fields
  • Their historical data remains intact and visible
  • They do not count against your plan's user limit

Switching teams

If you belong to multiple teams:

  1. Click your name/avatar in the top-right corner
  2. Select the team you want to switch to
  3. The app reloads with that team's data

Each team is completely independent -- switching teams is like logging into a different workspace.